Privacy Policy.

This Privacy Policy explains how The Signature Cheese Pty Ltd (ABN 36 689 421 314) (“The Signature Cheese”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information. It applies to this website, to the products and directories we operate, and to any mobile applications we publish (together, the “Services”).

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Services, you agree to the collection and use of information in line with this policy.

Information we collect

We collect personal information that is reasonably necessary for our functions and activities, including:

• Information you give us — such as your name, email address and message content when you contact us, subscribe, submit a listing or enquiry, or otherwise correspond with us.
• Usage and device information — such as your IP address, browser type, device identifiers, operating system, referring pages, and interactions with our Services, collected automatically when you use them.
• Cookies and similar technologies — see our Cookies page for detail on what we set and how to manage them.
• App information — where you use one of our apps, we may collect information needed to provide the app’s features and, where relevant, diagnostic and crash data. Any data an app collects is also described on its App Store product page.

How we use your information

We use personal information to:

• provide, operate, maintain and improve the Services;
• respond to your enquiries and provide support;
• understand how the Services are used and improve their performance and content;
• maintain the security and integrity of the Services and prevent misuse; and
• comply with our legal obligations.

Disclosure of your information

We do not sell your personal information. We may disclose it to:

• Service providers who help us operate the Services (for example hosting, analytics, email and customer-support providers), who are only permitted to use it to provide those services to us;
• Authorities or third parties where required or authorised by law, or to protect our rights, property or safety or that of others.

Some of our service providers may store or process information outside Australia (for example in the United States). Where we disclose information overseas, we take reasonable steps to ensure it is handled consistently with the APPs.

Analytics

We may use third-party analytics tools to understand aggregate usage of our Services. These tools may set cookies or use similar identifiers. The information is used in aggregate to improve the Services and is not used to identify you personally beyond what is described here.

Directory listings & third-party sites

Several of our products are directories that display business listings and link to third-party websites. Information shown in a listing may be sourced from public records or supplied by the business. Our Services may link to sites we do not control; this policy does not apply to those sites, and we encourage you to review their own privacy policies.

Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which we take reasonable steps to delete or de-identify it.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children’s privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you (subject to our legal and record-keeping obligations), and you may withdraw any consent you have previously given. To make a request, or if you have a privacy complaint, contact us using the details below and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au (opens in new tab).

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be made prominent where appropriate.

Contact us

For any privacy question or request, contact:

The Signature Cheese Pty Ltd
15 Hedgerow Ct, Keilor East VIC 3033, Australia
contact@thesignaturecheese.com